We recently consulted our group via a short survey and asked its members to select from a range of our services those areas they felt could be improved. The results were analysed and some key areas for improvement were identified.
The practice subsequently proposed an action plan for improvement. The plan has been agreed with the Patient Participation group, and you can see details of the survey and how we intend to address making improvements in the Patient Participation Report below:
You can also view a signed copy of this year’s improvment plan below:
We would like to thank our Participaton Group and all of our patients who contributed to this year’s survey. Your support is vital in helping us to constantly improve the service we offer.